For the complete documentation index, see llms.txt
For the complete documentation index, see llms.txt
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Why You Cannot Access the Stripe Portal
The most common reason you cannot access the Stripe portal is that the email address you are using to log in does not match the account email we have on file for your billing profile.
Because of this mismatch, you won't receive the login code or magic link sent to the email you are trying to use. The system only sends login access emails to the email associated with your billing profile on our end.
If you experience this issue, you need to contact Account Management at accountmanagement@zincwork.com so the team can update the account email associated with your billing profile.
Once we update your account email to the email you are using, you will be able to access the Stripe portal without any problems. After access is restored, you can update your payment details, view invoices, and manage your billing information directly through the portal.
