How to Provide a Confidential or Private Reference

Reference responses are **shared with the new hire/candidate once completed** and are visible in their profile. The only times a new hire/candidate **does not** see the reference responses are when: - the referee has requested the reference to be **private**, or - the company that requested the reference has **confidential references enabled**. ## Provide a confidential/private reference (only visible to the new employer) If you want to provide a confidential or private reference so only the new employer can review it, we recommend doing the following steps **before** you submit the reference. If you submit the request **after**, there is a chance the candidate will see the reference **questionnaire** provided. 1. Contact our Support Team either by live chat or email **contact@zincwork.com**. 2. Let us know the person you would like to provide a private reference for. We will need their full name. 3. Our team will submit this request to our Tech Team. 4. After they've actioned this, our Support Team will let you know when you can provide your private reference. That's it! You have now provided a private reference only visible to their new employer. ## Enable confidential references for your company If you want confidential references enabled for your company, speak to your **Account Manager**. This setting affects **all packages on future requests**.