For the complete documentation index, see llms.txt
For the complete documentation index, see llms.txt
Zinc
Help center
Change the Main Admin Email to a Shared Inbox
To update the email address used for sending checks through to candidates with Zinc, here’s the recommended process:
1. Invite and Create an Admin Account: First, you will need to invite this new admin email address to your company account as an Admin user role which you can find our guidance [here](https://help.zincwork.com/hc/hm54ky7yrc/article/04a19171-how-to-invite-a-new-team-member-to-your-company-account-in-zinc). You will then need to create a new admin account in Zinc using your company’s HR email address.
2. Remove Existing User: Using this new admin profile, delete the former main admin account from Zinc. This will ensure that all emails sent via Zinc are automatically updated to come from the new HR email address.
3. Re-Add the User: Once the above steps are complete, re-add the former main admin to Zinc if necessary. If you invite them as the same user role as before, they will continue to be an admin role on the account but not the main admin. Please note that Zinc can only be linked to one email address as the main admin.
To streamline this process and avoid future changes, we recommend inviting a generic email address into the account and assigning a generic name (e.g., Recruitment Team). This setup ensures consistency and eliminates the need for updates tied to individual users.
