For the complete documentation index, see llms.txt
For the complete documentation index, see llms.txt
Zinc
Help center
Do I Need to Sign Up for Zinc to Complete My Background Checks?
If you have been sent checks to complete for your new employer, you need to create an account or sign up for Zinc to access those checks.

Once you've signed up for an account with Zinc, you will need to log in when you want to access your profile or keep track of your checks.
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## If you are asked to confirm your email but no email arrives
1. Check the background check request email from Zinc and use the email your checks were sent to for creating your account. You cannot use another email to access your checks as the checks are only available to the requested email address and you must make an account to access them.
2. Look for any emails from Zinc in your inbox, including your spam and junk folders.
3. If you are still unable to move past the confirmation page, get in touch with our Support Team.
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## Are you a recruiter or a new user to a company account?
You will need to create an account to use Zinc as well and you can find more specific employer guidance in our article [here](https://help.zincwork.com/hc/hm54ky7yrc/article/532a8e9f-joining-your-organisation-on-zinc).