For the complete documentation index, see llms.txt
For the complete documentation index, see llms.txt
Zinc
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What is Certificate Matching and How to Use It for Qualification Verification
Zinc now uses technology that can read images of text, also known as Generative-AI (Gen-AI), allowing you to verify qualification certificates in seconds. This means you will no longer have to wait for days to get qualification checks verified. This instant verification method works for both academic qualification as well as professional qualification checks.
## How do I verify qualification checks instantly
### Selecting a verification method
If you’re building a new check package, we’ll automatically select the instant Certificate Matching method for your qualification checks.
To modify these settings:
1. Navigate to **Packages**.
2. Select the desired package.
3. Go to **Default Qualifications**.
4. Choose **Certificate matching**.
### Creating a new package
When creating a new package with a qualification check selected, the default option will be instant certificate matching.
If there is a mismatch, we will attempt to verify with the Institution. If you’d like to not have the results verified with the institution, you can update these settings in **Packages** with **Automatically verify with the institutions when certificate matching shows mismatches** toggled off.
### Certificate matching results
#### Viewing results
Certificate matching results are available instantly. You’ll be able to view the certificate on the report, and it’s available to download for 120 or 180 days from check completion.
## What if there are mismatches on the report
Once the results are available, you can automate what you want to do next on the Package Editor page. If there are mismatches between the certificate and the information provided by the candidate, you can choose to verify these results with the institution.
If you’re happy with the results from the Certificate Matching method, you can turn off the automatic institution verification setting.
## What will show as a mismatch versus a warning
In some scenarios, differing information may not be detrimental to an overall certificate match.
For example, candidates may unintentionally provide a date that is different to what the certificate states, this may be an insignificant difference such as them providing the date they had their final exam rather than the date the certificate was awarded. Because of this, we present date mismatches as a ‘warning’ rather than a ‘mismatch’ result.
## What if the candidate doesn’t have a certificate
Candidates who don’t have certificates are able to skip the certificate upload step so they can submit their responses to you quickly. In this instance, we’ll automatically verify the results with the specified institution.
## What happens if I choose verify with institution
If you select the **Verify with Institution** setting, we will not verify your candidates' certificates using Gen-AI technology. Instead, the certificate will be attempted to be verified directly with the institution.
