How to Change Country of Residence When Only United Kingdom is Available for DBS England & Wales Check

If Zinc is only displaying **United Kingdom (UK)** as the **Country of residence** option, this is because your employer has asked you to complete a **DBS England & Wales criminal check.** In order to complete a DBS criminal check in Zinc, we need your current address to be located within the UK and your country of residence to also be the UK. ![zincwork_hc_images/how-can-i-change-to-a-different-country-of-residence-when-the-system-only-shows-the-united-kingdom-1.png](https://storage.googleapis.com/public-fini-assets/zincwork_hc_images/how-can-i-change-to-a-different-country-of-residence-when-the-system-only-shows-the-united-kingdom-1.png) This cannot be changed or adjusted to a different country so if this was a mistake, please contact your employer directly as they may need to cancel the request and send you a new one as you won't be able to select any other options besides the options in the dropdown. Please note that your previous addresses **can** be located in another country for the address check. It is just **your current address that needs to be located in the UK** as this will be the address your DBS criminal check will be mailed to. ![zincwork_hc_images/how-can-i-change-to-a-different-country-of-residence-when-the-system-only-shows-the-united-kingdom-2.png](https://storage.googleapis.com/public-fini-assets/zincwork_hc_images/how-can-i-change-to-a-different-country-of-residence-when-the-system-only-shows-the-united-kingdom-2.png)