For the complete documentation index, see llms.txt
For the complete documentation index, see llms.txt
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What To Do If the Right to Work Check Fails Due to a Weak Face Match
## When conducting a right to work check for an applicant using a British/Irish passport, if the face matching doesn't pass, does this mean the check needs to be repeated?
A face match may fail due to sub-optimal lighting conditions but the right to work results say the document is genuine.
You can collect a second piece of supporting evidence, such as a driving license and conduct an identity fraud check (such as an **Address Check**). This will give you the ability to take the M2 route to proving the identity profile.
