What to Do If Your Previous Employer Uses a Third-Party Referencing Company

Third-party referencing companies are quite common for reference requests we process here at Zinc. If your previous employer uses an external referencing company to provide references, the best route is still to provide the reference request with an email address to contact them at as normal. You must provide a working email address for the employer, HR team, or referencing provider. A phone number is optional for submitting a reference request; only the email address is required. A phone number, service code, or portal-only instruction cannot replace the required email field. Once Zinc emails your previous employer, they will let us know what the process is for obtaining references with their referencing provider. If you also provide a phone number for a referee, it must be a number that can receive text messages, as Zinc may text referees during the reference process. If we need anything from you, we will contact you directly via email for any additional details. When we have everything we need, we will submit the request and the reference will be provided to us to complete your reference request. If your employer or referencing provider does not have a usable email address, contact Support so we can advise on the next step.