Creating Your Zinc Account and Starting Your Background Checks

1. **Click the "Complete checks" button** in the original email request. - It's essential that you create your account by following this button. ![zincwork_hc_images/creating-your-zinc-account-and-starting-your-background-checks-1.png](https://storage.googleapis.com/public-fini-assets/zincwork_hc_images/creating-your-zinc-account-and-starting-your-background-checks-1.png) 2. **Choose your account creation method:** - Enter your email that the request was sent to and create a password manually - Use single sign-on (SSO) via Gmail, LinkedIn, or GitHub. ![zincwork_hc_images/creating-your-zinc-account-and-starting-your-background-checks-2.gif](https://storage.googleapis.com/public-fini-assets/zincwork_hc_images/creating-your-zinc-account-and-starting-your-background-checks-2.gif) You need to use the same email where you received the request in order to access your checks. Once you've created your account and verified your email, you're ready to start your background checks. ## FAQ: What does the “Submit checks” button do? On the **check progress** page (with details from all checks), selecting **Submit checks** takes you back to your **submission page** so you can complete any pending checks that still need your input. ## Need additional help? If you continue to experience issues after following these steps: - Contact our team via live chat - Email us at contact@zincwork.com Our team can confirm your account information and help you get back into your account.